To All Of Our Passengers
We have been closely monitoring the situation regarding COVID-19 in relation to our balloon flights in Ontario.
In the light of Mandatory orders for the closure of all Non-Essential workplaces issued by the Canadian government on March 23rd, 2020, Ontario Hot Air Balloon Rides has taken the difficult but necessary decision to postpone our flying season until June 20th. Our booking system is now live and we encourage our passengers to schedule their flight at their convenience. Please be aware that as we continue to monitor the COVID-19 crisis, we reserve the right to cancel/push back flight dates based on government regulations regarding social distancing.
All our flights scheduled between May 25th and June 20th have been cancelled. This postponement will be further reviewed as the situation develops across Ontario over the coming months.
Whether you were booked onto one of those affected flights or not, we have extended all current, valid flight vouchers so they are valid for 19 months from March 24th 2020, through the latter part of this flying season and to the end of our 2021 flying season.
OUR COMMITMENT TO YOUR SAFETY AND WELL-BEING
We know that you, our passengers, are concerned about the current unprecedented global situation we are all facing with regards to the coronavirus pandemic.
We're concerned too and are asking all the same questions that you are. We are also concerned for those we love and understand that a balloon ride is the last thing on anyone's mind right now. Which is why we have extended all of your valid flight vouchers until the Fall of 2021.
We will continue to closely monitor and follow all government advice around COVID-19. As soon as we are able to responsibly and safely start flying our balloons again, this message will be updated on our website.
Hopefully that will be in the latter part of our 2020 flying season, but without knowing how the situation with COVID-19 will progress, this is a decision we will take closer to the time.
We look forward to taking you up, up and away before too long – and promise you the wait will absolutely be worth it.
Thank you for your understanding and helping to support our small, local, family run business. With your help we shall stay afloat and wish all of you the very best.
Ontario Hot Air Balloon Rides